Pricing on the checkout page comes directly from the tour operator, therefore, pricing listed on the website may vary from those in the checkout due to the tour operator changing the prices without notifying us. If you notice any prices are not correct, Contact Us so that we can update that information.
The price at the checkout is always the correct and accurate price and will be the same price you will pay if you were to book direct with that tour operator. We protect you against arriving at a destination and finding the same tour or activity offered at a lower price from our operator.
We believe you should get the lowest price possible offered by the tour operator. Many tour operators offer online booking discounts and we try to make sure those are posted on our website. We try to keep those updated, but sometimes they expire or change. If you notice any discount codes don’t work or are missing, Contact Us so that we can update that information.
Transactions on ActiveOahu.com are made directly with the tour operator you booked with, so you will need to abide by the tour operator’s cancellation policy which is included in the confirmation email you receive after booking a tour. The tour operator’s cancellation policy is also included on the specific activity and company pages on ActiveOahu.com
Most tour operators will gladly refund your purchase if it’s more than 48 hours before your activity start time. If you have trouble getting in contact with the company you booked with, give us a call at (808)498-1894 and we can probably help you out. The tour operator’s contact information is included in the confirmation email.
All refund decisions will be made by the tour operator you book with.
Taxes and fees are included at checkout. Hawaii General Excise Tax is 4.127%. If you are booking online, FareHarbor, the vendor who owns and operates the booking software, charges an online booking fee, normally about 6%.
If you would rather not pay the online convenience fee, call us at (808)498-1894 and we can help you book your activities over the phone.
"...It was one of the most beautiful things I've ever seen. They approached my daughter closely, giving her a dolphin encounter beyond anything she's always dreamed of."
"From start to end everything was beyond exceptional...from the people to the animals! We saw everything, dolphins, whales, turtles AND fish."
"We saw HUNDREDS of spinner dolphins and even got the chance to swim with them! Best excursion I have ever done."
Dolphin Excursions’ goal is to help visitors passively observe spinner dolphins and they have a 98% success rate. Dolphin Excursions will give you a free return trip if the dolphins aren’t there when you go.
Each member of the crew is a trained naturalist. They understand the behaviors of these animals and the laws that protect them.
The west side of Oahu is the ideal place for dolphins to rest. When they rest the part of their brain responsible for echo location, they rely on eyesight to watch for predators. The sandy bottom on the West side makes it easier to see the outline of a shark.
The excursion begins with transportation. They offer a 10% discount to guests who do not need transportation through Dolphin Excursions. They have free secure parking for those who drive. You will arrive at their storefront for checkin and then the boat will depart from the Waianae Boat Harbor. Once the captain navigates the boat to the dolphin hang out areas you finally can get in the water. After you get your mask, snorkel, and fins on, you are ready for the most noteworthy moment of the trip when the dolphins appear!
The crew will instruct everyone to stay at the surface of the water. Lisa said, They won’t cozy up to you unless they’re ready.” She said dolphins are naturally curious and they will come closer if you give them time. Diving down on the dolphins and chasing after them disturbs
Round trip transportation is included from Waikiki, Koolina resorts, the Best Western Plaza Hotel near the airport, and the Aloha Tower Marketplace for cruise ship visitors.
Dolphin Excursions include snorkels, masks, fins, and life vests for the tour. Furthermore, guests can rent wetsuits for $10 extra at check in. In addition, guests get a complimentary meal at Spinner’s Cafe.
You are booking directly with . The operator's cancellation policy is shown at the checkout screen and on all email communications. View General Cancellation Policy ›
Please send tour cancellation requests or rescheduling requests directly to the operator you booked with. The cancellation policy for each company is included in the checkout process adjacent to the payment info and is also included in confirmation and reminder emails.
When in doubt, notify the operator you booked with and communicate with them as soon as you know you will need to cancel or reschedule. The earlier the better. Refunds are painless and rescheduling is easy using the FareHarbor software. So, don’t fret, the contact info for your operator is included on the top of all email communications with you.
If you need specific instructions on how exactly that process works, check out our guide on How to Cancel or Request a Refund ›
Abide by the general cancellation policy and you’ll should be totally fine, although each operator has their own policies.
If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee. If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee. If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.