Pricing on the checkout page comes directly from the tour operator, therefore, pricing listed on the website may vary from those in the checkout due to the tour operator changing the prices without notifying us. If you notice any prices are not correct, Contact Us so that we can update that information.
The price at the checkout is always the correct and accurate price and will be the same price you will pay if you were to book direct with that tour operator. We protect you against arriving at a destination and finding the same tour or activity offered at a lower price from our operator.
We believe you should get the lowest price possible offered by the tour operator. Many tour operators offer online booking discounts and we try to make sure those are posted on our website. We try to keep those updated, but sometimes they expire or change. If you notice any discount codes don’t work or are missing, Contact Us so that we can update that information.
Transactions on ActiveOahu.com are made directly with the tour operator you booked with, so you will need to abide by the tour operator’s cancellation policy which is included in the confirmation email you receive after booking a tour. The tour operator’s cancellation policy is also included on the specific activity and company pages on ActiveOahu.com
Most tour operators will gladly refund your purchase if it’s more than 48 hours before your activity start time. If you have trouble getting in contact with the company you booked with, give us a call at (808)498-1894 and we can probably help you out. The tour operator’s contact information is included in the confirmation email.
All refund decisions will be made by the tour operator you book with.
Taxes and fees are included at checkout. Hawaii General Excise Tax is 4.127%. If you are booking online, FareHarbor, the vendor who owns and operates the booking software, charges an online booking fee, normally about 6%.
If you would rather not pay the online convenience fee, call us at (808)498-1894 and we can help you book your activities over the phone.
"We did the Circle Island tour with snorkeling with Uncle Keith. He made everyone feel welcome from the minute he picked us up! The trip was well scheduled, frequent stops kept the bus time to a minimum and Keith was very informative about the island and the sights. He also made sure to help take any photos for his guests at every stop. Lunch at the shrimp trucks was delicious and so were the samples at the Macadamia nut farm!!!"
"We greatly enjoyed our Aloha Hawaii Circle Island and Snorkeling Tour. Ian, our driver and tour guide, was very informative and knowledgeable about both the island and Hawaiian history and culture. Additionally, he was incredibly entertaining and drew the tour participants into conversation and laughter. I would recommend the tour and, if possible, Ian as a guide."
"The day was absolutely great! It was a nice flavor of Oahu. I would recommend the tour. Snorkeling was a challenge for kids who had never been. There was no orientation for those new to snorkeling"... "Our driver, Dave, was fabulous!"
Aloha Hawaii Tours is well-known for delivering a high level of quality in its various tour options. We think the Circle Island Snorkeling Tour is a staple, but there are many other options especially for foodies such as the Fine Dining Tour and the Sites and Bites Tour. If you have an explorer’s spirit the North Shore Adventure is also definitely for you! Whatever you are looking for on your trip to the islands, Aloha Hawaii Tours has your back.
You are booking directly with . The operator's cancellation policy is shown at the checkout screen and on all email communications. View General Cancellation Policy ›
Please send tour cancellation requests or rescheduling requests directly to the operator you booked with. The cancellation policy for each company is included in the checkout process adjacent to the payment info and is also included in confirmation and reminder emails.
When in doubt, notify the operator you booked with and communicate with them as soon as you know you will need to cancel or reschedule. The earlier the better. Refunds are painless and rescheduling is easy using the FareHarbor software. So, don’t fret, the contact info for your operator is included on the top of all email communications with you.
If you need specific instructions on how exactly that process works, check out our guide on How to Cancel or Request a Refund ›
Abide by the general cancellation policy and you’ll should be totally fine, although each operator has their own policies.
If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee. If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee. If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.